Privacy Policy

This Privacy Policy explains how Azumorri collects, uses, and protects your personal information when you visit azumorri.shop or place an order through our store. We operate on the Shopify platform and serve customers in the United States, Canada, Europe, Australia, New Zealand, and other markets. By using our site, you agree to the practices described below.

The information we gather

When you interact with Azumorri, we may collect information in three broad ways.

What you give us directly. This includes your name, email address, phone number, billing address, shipping address, and any details you provide when placing an order, contacting our support team, requesting a return or refund, or subscribing to our communications.

What we learn from transactions. To fulfil your order, we need to know what you purchased, the amount charged, payment status, and delivery details. Your complete payment card number and security codes are handled by our payment processor and are not stored on our servers. We see only the information necessary to confirm that a payment succeeded or failed.

What is collected automatically. When you browse our store, we may receive technical details such as your IP address, device type, browser, pages viewed, items added to your cart, and how you arrived at our site. This information helps us understand how our store performs and where customers encounter difficulties.

Why we process your information

We use your personal data for the following purposes:

Processing payments, preparing orders, and arranging delivery
Providing customer support and handling returns or refunds
Maintaining the security and integrity of our store, including fraud prevention
Improving website functionality and your overall shopping experience
Conducting necessary analytics to understand store performance
Sending marketing communications, but only where you have opted in or where applicable law permits
Complying with legal obligations

Processing your order and keeping our store secure are essential activities. Analytics and marketing go beyond what is strictly necessary to complete a transaction, and you have choices about those uses as described later in this policy.

Who receives your data

We share personal information only where operationally necessary, with your consent, or when required by law.

Because our store runs on Shopify, the platform processes certain data on our behalf to power checkout, hosting, and order management. Shopify handles consumer personal information under its own terms, which you can review in the Shopify Consumer Privacy Policy. That policy governs Shopify's own practices and does not replace the commitments made here by Azumorri.

We may also share limited information with payment processors, shipping carriers, and customer-support tools that help us run the business. Each of these providers receives only the data needed to perform its specific function.

In the event of a legal request, a business transfer, or a situation where we must protect our legitimate rights, we may disclose information within the bounds required by applicable law.

Cookies and similar technologies

Our store uses cookies and comparable tracking technologies to keep the site working properly, remember your preferences, understand how visitors use the store, and support marketing where enabled and consented to.

Cookies generally fall into these categories:

Essential cookies — required for core functions like keeping your cart active, maintaining your login session, and completing checkout
Preference cookies — remember choices such as language or region
Analytics cookies — help us measure traffic and store performance
Marketing cookies — used to deliver relevant content, only where enabled and with appropriate consent

You can manage non-essential cookies through the cookie banner or privacy-preference controls presented when you first visit our store. You may also adjust your browser settings, but be aware that disabling essential cookies can prevent you from adding items to a cart, logging in, or completing a purchase.

For general information about how Shopify uses cookies, see the Shopify Cookie Policy. That resource explains Shopify's own cookie practices and does not cover every third-party tool that may be active on our specific storefront.

How long we keep your data and how we protect it

We retain personal information only for as long as needed to fulfil the purposes described in this policy, maintain required business records, resolve disputes, and meet applicable legal obligations. We do not keep data indefinitely without reason.

We take reasonable technical, administrative, and organisational measures to protect your information, limit access to it, and require our service providers to handle it responsibly. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute protection against every possible risk.

Your privacy choices and rights

Depending on where you live, you may have the right to request access to your personal information, ask for corrections, request deletion, object to or restrict certain processing, or withdraw consent you previously gave. We do not assume that any specific jurisdiction's laws apply uniformly to all customers, but we respect requests made under applicable law.

You can unsubscribe from marketing emails at any time by using the link included in each message. You can also adjust your cookie and tracking preferences through the controls on our site.

To make a privacy request, write to us at service@azumorri.shop. To protect your information, we may need to verify your identity before fulfilling a request.

Children and policy updates

Azumorri is not directed at children, and we do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us so we can address the matter.

We may update this Privacy Policy as our business, technology, or legal requirements evolve. Any changes will take effect when the revised version is posted on this page.